Returns: Customers have 30 days from the date of purchase to return the item. To be eligible for a return, the item must be unused and in the same condition that it was received. It must also be in the original packaging.

Refunds: Once the returned item is received, it will be inspected. The customer will be notified of the approval or rejection of the refund. If approved, the refund will be processed, and a credit will automatically be applied to the original method of payment within a certain number of days.

Shipping Expenses: The buyer is responsible for paying the shipping costs for returning the item. Shipping costs are non-refundable. If a refund is issued, the cost of return shipping will be deducted from the refund.

If there are any questions on how to return an item, contact us at 1sou1llc@gmail.com

All shipping charges for orders placed on our platform are set at a flat rate of $10. This means that whether you are purchasing a single item or multiple products, the shipping cost remains consistent. We believe that this approach offers fairness and convenience to our customers, eliminating any potential confusion or uncertainty regarding shipping fees.

Customers can expect their items to be processed and dispatched within 1 to 2 business days. This timeframe ensures that orders are handled efficiently and promptly, allowing customers to receive their purchases in a timely manner.